William Lutsky Family YMCA - due to the extreme cold temperatures, we are experiencing issues with the heating systems in both women's change room. All change rooms are open for use, but please expect cooler than normal temperatures during use. We apologize for this inconvenience.  
Location:
Don Wheaton Family YMCA, Edmonton, AB
Status:
Accepting
Type of Position:
Volunteer
Placement Date:
Immediate

Ref# DW_MSSA

Do you enjoy meeting new people and representing a great cause? As a volunteer in our Member Services team you would be the first point of contact for our new and regular YMCA members playing an important role in building and maintaining relationships, providing quality customer service and support to our members. You would also play an integral role in representing the YMCA of Northern Alberta, educating the public about our programs and services, and providing Centre tours to prospective members, visitors and student groups.

Key Responsibilities:

  • Welcome and greet members to the Centre and validate membership cards.
  • Provide facility tours to prospective members, visitors and student groups.
  • Provide information on memberships,programs and services.
  • Administrative duties as assigned.
  • Role model recruitment and retention of members, best practices, and a healthy lifestyle.
  • Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values and the YMCA programs and services.

Qualifications:

Education/Certifications/Credentials/Professional Registration

  • Minimum 16 years of age
  • WHMIS Certification
  • Successful candidates will be required to provide a current and satisfactory Police Information Check including a Vulnerable Sector Search

Experience:

  • Experience working with others in a customer service capacity.

Knowledge/Skills:

  • Excellent interpersonal, communication, problem solving and multitasking skills.
  • Friendly, energetic, positive attitude.

Hours/Availability:

  • Minimum 2 hours per week: weekdays 11:00am-1:00pm, 4:00pm-6:00pm, or 6:00pm-8:00pm

If this position interests you, please visit the centre to fill out paperwork.

Application Deadline

On-going