For the latest update on the YMCA of Northern Alberta’s response to COVID-19, please, click here. Because of the high volume of requests, we are unable to respond to phone inquiries at this time.
UPDATE MARCH 20, 2020: EMPLOYEE LAY-OFFS

To our YMCA Community,

Today is a difficult day at the YMCA of Northern Alberta. We have had to make many tough decisions as a result of the mandatory emergency closure of the majority of our operations to minimize the spread and risk of COVID-19 to our YMCA community and the broader public.

Throughout this time, we continue to do what we can, and what is right, for our members, participants and families we serve, including the cancellation of all payments and fees for the duration of the closure. As a result, the YMCA of Northern Alberta does not have a source of incoming revenue to support payroll or other expenses.

As a charity dedicated to building healthy communities in central and northern Alberta, all of our resources go into the programs and services we offer and to those in our communities who need support. In contrast to many for-profit organizations, we have no ‘safety net’ of resources that can be utilized or extra expenditures that can be reduced during these unprecedented times to ease the financial pressure.

As a result, today, with deepest regret, 90% of our 1,500 employees were temporary laid-off effective Saturday, March 21. The lay-offs impact all areas, from operations to our support services, and all regions, from Red Deer to Wood Buffalo.

This decision has not been made without considerable thought and analysis. It is imperative to take this action to safeguard the future viability of the YMCA of Northern Alberta and thus the future employment of all employees. Once these unprecedented times are behind us, which they will be, our YMCA will emerge strong and ready to welcome everyone back, to continue to make a difference in the lives of those we serve.

We are working diligently to understand all financial support for employees and employers as they become available and will continue to communicate with our employees and our valued YMCA community during this time.

Now, more than ever, I encourage you all to take care of your physical and mental health and that of your family. Please visit our website at northernalberta.ymca.ca or follow us on social media any for updates, resources, and other supports to help you stay positive and healthy.

My heart and thoughts are with you all. Thank you for your continued support and commitment to the YMCA of Northern Alberta — you truly make the YMCA a community.


Nick Parkinson
President & CEO
YMCA of Northern Alberta



MARCH 18, 2020: FACILITY CLOSURES

Since we announced the temporary closure of our health, fitness and aquatics facilities and community centres, many of you have been wondering how and when you'll be able to retrieve your personal belongings from our facilities.

To ensure the safety of staff and members, and to follow the advice of Alberta Health Services on social distancing, we will not be arranging access for collecting personal belongings at this time. We will update you on this if the situation changes. Thank you for your continued patience and support.

We are keeping our website up-to-date with the latest updates and information about how the COVID-19 crisis is affecting the YMCA, and our response to it. We recommend you visit northernalberta.ymca.ca for the latest updates. Because of the high volume of requests, we are unable to respond to phone inquiries at this time.

The YMCA of Northern Alberta will not be charging fees during this disruption in program and service delivery. For refund requests, please click here.
MARCH 16, 2020: IMPORTANT INFORMATION ON MEMBERSHIP AND PROGRAM PAYMENTS AND REFUNDS

In our effort to limit the spread and risk of exposure to COVID-19 to the YMCA community and the public, and to adhere to the direction from health officials, the YMCA of Northern Alberta has closed all centres to the public and cancelled programs and services. 
 
This means that until further notice, all of the following programs and services are not available at the YMCA of Northern Alberta: 
  • All YMCA Child Care programs in all regions are closed.
  • All health, fitness and aquatic centres and community centres in all regions are closed to the public.
  • All YMCA programs that serve children and youth in schools are cancelled.

The YMCA of Northern Alberta will not be charging fees during this disruption in program and service delivery. Here’s what you need to know:
 
If you are a YMCA Health, Fitness & Aquatics member:
 
All membership and subscription (such as towel service or laundry) payments for future services have been stopped effective Saturday, March 14, 2020. Any member that made a payment and only received partial service because of the closure will be credited or refunded. If this applies to you, please fill out and submit the form provided here:

Annual members who have paid for a full year will have their memberships extended for the duration of the closure. No further action is required.
 
Any member that has paid for personal training services, will be able to re-book sessions when centres open and the expiry of these services will be extended accordingly. No further action is required.
 
If you are a YMCA Child Care family:
 
All child care payments for future services have been stopped effective Sunday, March 15, 2020. Any child care family that made a payment and only received partial service because of the closure will be credited or refunded. If this applies to you, please fill out and submit the form provided here:



If you have registered for a YMCA program or spring break day camp:
 
Anyone registered for an upcoming YMCA program, including a spring break day camp or first aid course, will be credited or refunded the total amount paid. If this applies to you, please fill out and submit the form provided here:


 
Anyone registered for a YMCA program that has been disturbed by the cancellation will receive a prorated credit or refund for the time missed. If this applies to you, please fill out and submit the form provided here:



Anyone that has paid for personal training services will be able to re-book sessions when centres open and the expiry of these services will be extended accordingly. No further action is required.
 
If you had planned to rent a space for a special event at any YMCA:

All special event rentals between now and April 30, 2020 are cancelled. Refunds will be processed and issued automatically. No further action is required. If the closure of facilities extends beyond April 30, refunds will be provided to those impacted. 
 
If you are a valued donor to the YMCA:
 
All donations will continue unless requested. All requests to increase or decrease your donation can be made to giving@northernalberta.ymca.ca. As a charity dedicated to the communities of central and northern Alberta, your continued generosity is greatly needed and appreciated at this time. 
 
Thank you for your continued patience and support.

We recommend you visit northernalberta.ymca.ca for the latest updates. Because of the high volume of requests, we are unable to respond to phone inquiries at this time.

As always, we are committed to keeping you informed about the YMCA's response to COVID-19 as it unfolds. Thank you for your help and support in keeping the YMCA a healthy community where everyone can thrive and belong.



MARCH 15, 2020

In an effort to mitigate the spread and risk of exposure of COVID-19, the Government of Alberta announced this afternoon the mandatory and immediate closure of all schools (kindergarten to grade 12) and child care services. These measures have been put in place in response to 17 new COVID-19 cases identified in the past 48 hours in our province.

As result, effective immediately, all YMCA Child Cares are closed and community programs that serve children and youth are cancelled.

Please visit our home page at northernalberta.ymca.ca for the most up-to-date information. This will be the best resource moving forward regarding all closures as well as payment information.

If you would like more information about COVID-19, please visit the Alberta Health Services website.

If you have concerns about your own health, please contact Health Link by calling 8-1-1.

As always, we are committed to keeping you informed about the YMCA's response to COVID-19 as it unfolds. Thank you for your help and support in keeping the YMCA a healthy community where everyone can thrive and belong.


 
MARCH 14, 2020

As we continue to take action to minimize the risk to our YMCA community and members of the public, we have an important announcement regarding our community centres, health, fitness and aquatics facilities and programs.

All YMCA of Northern Alberta health, fitness and aquatic centres are closed, and all related health, fitness and aquatics programs, services and rentals are cancelled effective Sunday, March 15 until further notice. This includes:
  • Castle Downs Family YMCA (Edmonton)
  • Jamie Platz Family YMCA (Edmonton)
  • Don Wheaton Family YMCA (Edmonton)
  • William Lutsky Family YMCA (Edmonton)
  • Westwood Family YMCA (Wood Buffalo)  

All YMCA of Northern Alberta Community Centres are closed to the public, and all rentals and recreation related programs and services are cancelled effective Sunday, March 15 until further notice. This includes:

  • Eagle Ridge Community Centre (Wood Buffalo)
  • Boyle Street Community Centre (Edmonton)
  • Northside Community Centre (Red Deer)
We encourage our members and participants to watch our website for information on membership and program payments. This is the most timely source of information as new information will be posted as soon as it becomes available.

Please note that all YMCA Child Care services, at all locations, remain open.

In addition, the following YMCA offices remain open at this time:

  • YMCA Melcor Village (Edmonton)
  • Bill Rees YMCA (Edmonton)
  • Regionals Office – YMCA (Grande Prairie)
  • Hardin Street Building – YMCA (Wood Buffalo)
Please know that these actions come after careful consideration and in partnership with municipal and community partners. As always, the YMCA of Northern Alberta looks to credible experts such as Alberta Health Services, Health Canada and the World Health Organization as the source for factual information.

Questions? Please review information posted here first — if you are unable to find the answer, contact ContactCentre@northernalberta.ymca.ca.

If you would like more information about COVID-19, please visit the Alberta Health Services website.

If you have concerns about your own health, please contact Health Link by calling 8-1-1.

We are committed to keeping you informed about the YMCA's response to COVID-19 as it unfolds. Thank you for your help and support in keeping the YMCA a healthy community where everyone can thrive and belong.
 

 
MARCH 13, 2020

To ensure the health and safety of our YMCA members, staff and volunteers, our response to COVID-19 continues to evolve as we take action to minimize the spread of the virus while providing the YMCA community with health and fitness options to keep feeling their best.
 
Please know that decisions by the YMCA continue to be based on fact and recommendations from the World Health Organization, Health Canada and Alberta Health Services. We are also watching closely the decisions of key partners such as municipalities and school boards.
 
We remind members and visitors that we all contribute to healthy spaces:
  • We encourage everybody who attends our facilities to perform good public health practises such as frequent handwashing, covering coughs and sneezes with an arm rather than your hands, and avoiding touching your face.
  • In our health, fitness and aquatics facilities and where applicable in our community centres, we are encouraging our members and participants to be diligent in wiping down all equipment with the disinfectant wipes provided and in placing dirty towels in the bins provided.
  • In all of our facilities, we are encouraging staff to be diligent and thorough in all of their regular cleaning and disinfecting procedures.
  • We are encouraging all members, patrons, participants, staff and volunteers to stay at home if they are feeling unwell, and to follow the guidelines recommended by Alberta Health Services.
In addition, the following modifications/restrictions and cancellations/closures are effective in all Health, Fitness and Aquatics Centres in Edmonton and Wood Buffalo effective March 14, 2020. All other programs and services, including swim lessons and registered programs will continue to be offered at this time. Please note that all program and service delivery is subject to staff and volunteer availability: 
MOdifications/Restrictions Cancellations/Closures
The following programs are modified to reduce participation to Alberta Health Services standards of 50 participants or fewer and increase social distancing of a minimum of 1 metre.
  • Recreational sports
  • Open gym
  • Teen night
  • Public swim
  • Drop-in group fitness classes
  • Family fun zone
  • Indoor playground
  • Hot tub located on pool deck
  • Youth centre
  • Drop-in Synrgy classes
  • Alberta Cancer Exercise Program (ACE)
The following modifications/restrictions and cancellations/closures are effective at the Northside Community Centre in Red Deer effective March 14, 2020:
MOdifications/Restrictions Cancellations/Closures
The following programs are modified to reduce participation to Alberta Health Services standards of 50 participants or fewer and increase social distancing of a minimum of 1 metre.
  • Teen centre — hours reduced to 3pm to 6pm, Monday to Friday
  • Drop-in group fitness classes
  • Lobby play space

If you would like more information about COVID-19, please visit the Alberta Health Services website.

If you have concerns about your own health, please contact Health Link by calling 8-1-1.

We are committed to keeping you informed about the YMCA's response to COVID-19 as it unfolds. Thank you for your help and support in keeping the YMCA a healthy community where everyone can thrive and belong.
 


MARCH 11, 2020

The spread of COVID-19, also known as novel coronavirus, is a current cause for global concern and local preparedness, with confirmed cases within Alberta. Medical experts with Alberta Health Services have assessed the risk to Albertans as low at this time. This situation is being monitored very carefully by local, provincial and federal agencies.

The health and safety of our members, patrons, participants, staff and volunteers is paramount, and we take risks to that safety seriously. We have developed a plan specific to COVID-19 and are following the recommendations laid out by Alberta Health Services.

While our plan includes what the YMCA of Northern Alberta's response will be should a widespread outbreak occur, our focus at this time is on prevention. At the YMCA, we already maintain a high standard of cleanliness and hygiene in all of our centres as part of our goal to provide exceptional experiences to our participants.

Here's what we're doing in our facilities to ensure they remain a safe and healthy place for people to gather:
  • We are encouraging everybody who attends our facilities to perform good public health practices such as frequent handwashing, covering coughs and sneezes with an arm rather than your hands, and avoiding touching your face.
  • In our health, fitness and aquatics facilities and where applicable in our community centres, we are encouraging our members and participants to be diligent in wiping down all equipment with the disinfectant wipes provided and in placing dirty towels in the bins provided.
  • In all of our facilities, we are encouraging staff to be diligent and thorough in all of their regular cleaning and disinfecting procedures.
  • We are encouraging all members, patrons, participants, staff and volunteers to stay at home if they are feeling unwell, and to follow the guidelines recommended by Alberta Health Services.
If you would like more information about COVID-19, please visit the Alberta Health Services website.

If you have concerns about your own health, please contact Health Link by calling 8-1-1.

We are committed to keeping you informed about the YMCA's response to COVID-19 as it unfolds. Thank you for your help and support in keeping the YMCA a healthy community where everyone can thrive and belong.